Christine

Christine

Christine

Great price and good workmanship!

I started off with a very helpful and kind sales consultant. He gave us a lot of professional suggestions and all other factors to take into consideration instead of just trying to sell me his plan. He even replied my email late at night.

Then I was assigned a CA and a supervisor for the building. There were few errors during the building process. Although the errors were fixed as soon as I poi nted it out to the supervisor, it has extended the building duration for few months. However, most of the workmanship were good.

There were some disagreement at the handover period with the CA which has led to a few problems. Some jobs were not finished such as hot water system and door handles not installed, but the company CA insisted that I have to pay for the final sum and collect the key as soon as I paid. I must say I was not impressed with the CA customer service.

In the first 6 months since I moved in, I have some small issues with the building. I had to follow up with the after sales people and it took a while for the trades to come. Though, all problems were fixed in the end.

Overall, I think Impressions is quite good for the price I am paying. 
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